IT 911
New York, NY
Male, 34
"What's wrong with my mouse?" "Why doesn't this website work?" "How do I turn this computer on?" As an IT guy for a healthcare company, I get these and all sorts of other brilliant questions all day. It never ceases to amaze me how smart people can become so technologically 'dumb' as soon as they set foot in the office. But I suppose that's what happens when they know one of us IT guys is there to hold their hands. Ask me anything... and when in doubt, reboot.
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IT has a tight budget because people think well it works no need to replace. Well that is fine until the companies production goes down and they are out of business for a few days. Any company should spend the money to keep the systems and workers PC up to speed. They don not have to be the lastest and greatest but seriously when people take twice as long to get things done thing of how much that cost the owner when people are unproductive?? What it cost to give someone a nice 22 inch monitor and a fast PC is around $500, one time. a small investment to have people get more work done if you ask me.
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