Josh-the-Locksmith
25 Years Experience
Austin, TX
Male, 46
I've been a locksmith since 1998. I did automotive residential & commercial work from 1998 to 2008. From 2008 to 2018, I did some residential, but mostly commercial work. I have been project managing & estimating since 2018. I used to locksmith in the Chicago area, now the Austin area.
Are you saying your alarm system isn’t going off, and your cameras aren’t picking anyone up?
I believe I know what you’re talking about. A 1-way screw. Either order or go to Harbor Freight or probably about any hardware store & get a security bit set. The bit you need looks like a flat head screwdriver with a slot in the middle. Almost like a tiny fork with only 2 points. Put a lot of pressure on that screw & twist.
Hard to say without knowing what kind of lock exactly, but sometimes those old mortise locks have a split spindle. You remove 1 half by sliding it out, and the other half hooks into the lock. You just unhook it. Some brands have a solid spindle that goes all the way through, but I’ve never seen it get stuck. Some have a screw that screws into the spindle from the backside, but if you don’t see a place where a screw would go into it, that’s probably not the case. Those are my best guesses. Any one spindle has always been either solid and once you get 1 knob off, it just slides out of the lock, of the split spindle style.
Sorry that’s a bit too vague for me to even know what you’re referring to exactly.
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I don’t service safes very often, but it could be either the keypad or the electronic lock inside the safe. Sounds like it’s time to call a safe technician out. It probably won’t be something you can handle.
I don’t know if you’ll be able to find anything to work with your existing hardware. They quit making that lock YEARS ago, & parts usually aren’t compatible between mortise locks, except cylinders of course. You’re probably better off replacing the whole thing if you want a big change like that, or if something breaks.
Oh yes, that is what master key systems are all about. Most office buildings, industrial buildings, etc use those so the higher ups can carry 1 master key, while different depart heads can carry 1 sub-master that gets them in all the doors in their departments, and also have individual keys for offices, storage closets, electrical closets, etc. Its complicated, but that’s what locksmiths get paid to do.
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