Farmersis
Washington, DC
Female, 32
I've worked as a pharmacist in multiple settings, including retail (think Walgreens), a hospital, a nursing home, an outpatient clinic, and a regulatory agency. Over the past decade, I've counted more pills than Pfizer, Merck, and Lindsay Lohan combined. Ask me anything!
They should NEVER call out the name of the medication. And yes, they should be extremely discreet about HIV treatments.
I'm going to defer to the FDA on this one... http://www.fda.gov/Drugs/ResourcesForYou/Consumers/BuyingUsingMedicineSafely/UnderstandingGenericDrugs/ucm167991.htm?source=govdelivery
I am currently certified in Basic Life Support (BLS) and was certified in Advanced Cardiac Life Support (ACLS) in the past. I've never had to use it in the pharmacy, but I've been part of a team that responds to Code Blues.
I don't believe it's "standard protocol" to confiscate a prescription without a date on it. Although, if it was a controlled substance (think Vicodin, Percocet, etc.), I would have INSISTED on calling your doctor for you to rectify this mistake. You may have encountered a pharmacist who wouldn't take no for an answer!
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Specifically for retail pharmacists, such as the ones you see in your local pharmacies, filling prescriptions correctly is their number one priority. They should also be available and be able to tell you about the medications they're filling for you, and answer your questions about prescription and over-the-counter medications.
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